Zinastore UK – Terms of Service

Welcome to Zinastore UK, your trusted destination for high-quality African and Nigerian foodstuffs. By accessing or using our website (www.zinastore.co.uk), you agree to comply with and be bound by the following Terms of Service. Please read them carefully before making any purchase.

1. Introduction

Zinastore UK provides a platform for customers to purchase African and Nigerian food products. These terms govern your use of our website, services, and any purchases made through our online store.

By using this website, you agree to abide by these terms. If you do not agree with any of these terms, you must refrain from using our website.

2. User Account

To place an order with us, you may need to create an account. When creating an account, you agree to provide accurate and complete information and keep your account details up to date. You are responsible for maintaining the confidentiality of your account login information.

Zinastore reserves the right to suspend or terminate your account if we suspect any fraudulent activity or violation of our Terms of Service.

3. Product Information

We make every effort to provide accurate descriptions, prices, and images of our products. However, we do not guarantee that the information on our website is always complete, accurate, or error-free. Product packaging, design, or specifications may vary, and we reserve the right to make changes without prior notice.

4. Ordering & Payment

By placing an order through our website, you are making an offer to purchase the items in your cart. Orders are subject to availability, and we reserve the right to refuse or cancel any order at our discretion.

Payment for your order must be made through the available payment methods on our website. We accept major credit and debit cards, as well as other secure online payment options. All prices are listed in GBP (£), and payment will be processed in GBP.

5. Shipping & Delivery

  • We aim to process and dispatch orders within 2-5 business days.
  • Shipping costs will be calculated at checkout based on your delivery address and chosen shipping method.
  • Delivery times may vary depending on your location, but we aim to ensure timely deliveries within the UK.
  • We are not responsible for delays caused by third-party delivery carriers, customs clearance, or other external factors.

Please ensure your shipping address is correct before placing your order, as we are not responsible for items shipped to incorrect addresses.

6. Returns & Refunds

For information on returns and refunds, please refer to our Return Policy which outlines the conditions under which products may be returned.

7. Product Safety & Usage

Our products are carefully sourced to ensure quality and safety. However, it is your responsibility to check the product’s expiration date, packaging, and condition upon receipt. If you have any concerns or allergies related to any of our products, please read the product labels carefully before consumption.

Zinastore will not be held responsible for any adverse effects resulting from the improper use of our products.

8. Intellectual Property

All content on our website, including text, images, logos, and product descriptions, is the property of Zinastore UK or our suppliers and is protected by copyright laws. You may not reproduce, distribute, or use any part of this website without prior written consent from Zinastore UK.

9. Limitation of Liability

To the fullest extent permitted by law, Zinastore UK will not be liable for any loss, damage, or injury arising from your use of our website or products, except as required by law. This includes, but is not limited to, any direct, indirect, incidental, or consequential damages.

We are also not responsible for any issues that arise due to third-party websites or services linked to from our website.

10. Privacy & Data Protection

We value your privacy and are committed to protecting your personal information. Please read our Privacy Policy to learn more about how we collect, store, and use your personal data. By using our services, you consent to the practices outlined in the Privacy Policy.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom. Any disputes related to these terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

12. Changes to the Terms

Zinastore UK reserves the right to amend these Terms of Service at any time. Any changes will be posted on our website, and the revised terms will be effective immediately upon posting. We encourage you to review these terms periodically.

13. Customer Support

If you have any questions, concerns, or need assistance, please contact us at:

Thank you for choosing Zinastore UK! We look forward to providing you with the best African and Nigerian food products.